Read genuine reviews from www.horse-insurance.co.uk customers

If you are looking for balanced reviews from genuine horse insurance customers then you are in the right place. Here you can read genuine reviews from customers. We are extremely pleased to say that the vast majority of our customers are very happy with our insurance services, however as with any service, we do have some unhappy customers. Rest assured that we do our best to resolve such situations quickly and directly with the customer.

Please browse the reviews below which are unfiltered, genuine customer reviews via Feefo - an independent review service. If you would like to know more about our horse insurance services, please use the navigation to select and display the relevant cover.

Compiled from:

120 Customer Reviews (last 12 months)

Product Rating (last 12 months)

4 hours ago

Very easy to use.

6 hours ago

Very easy to sort out and arrange. Very clear on what is covered and what isn’t and also easy to pick extras to suit me and my horse specifically.

Good morning! Thank you for the brilliant review, we're glad to see you loved our 'pick 'n' choose' cover!

horse-insurance

Sunday at 7:29 am

very helpful in getting the right deal as I have 5 horses insured with them but I am fortunate not to have had to make a claim yet hope they are just as professional and efficient if I have too.

Wow, that's a lot of horses to welcome aboard! Fantastic to welcome you to horse-insurance!

We're pleased to see we delivered a 5 star service in getting you set up!

horse-insurance

Saturday at 8:53 am

Very easy and straight forward to apply on line for the insurance. Very reasonable prices compared to some companies.

Thank you for the great feedback! Should you need to use us in future we'll be looking to provide a 5 star service!

horse-insurance

Thursday at 6:33 pm

fast easy

Good morning,

Thank you for the excellent review, we're glad to see you found our application process fast and easy!

horse-insurance

April 10 at 8:56 am

Really helpful and went through everything in detail. Friendly lady.

Thank you for the brilliant feedback! We really appreciate it!

horse-insurance

April 3 at 11:54 am

Great service

Thank you for the 5 star rating and positive feedback!

horse-insurance

April 2 at 1:01 pm

Wouldn't insure my horse without a more recent vetting certificate, which wasn't the problem, but when I emailed to query this I got no response.

Thank you for your feedback and review, we're sorry to hear that your emails haven't been responded to. We've had a look on our systems and aren't able to locate any emails from the address we have on file. We'll take a further look into this and make contact with you.

horse-insurance

March 31 at 1:07 pm

I am still waiting for my policy to be delivered by post.!!!

Hello,

Thank you for your review and feedback. We're sorry for the delay in getting some documents posted to you. We can see these were emailed on 25th March 2019. We've put a hard copy in the post 1st class today.

Kind regards

horse-insurance

March 28 at 7:10 am

Unable to obtain a policy online so used their telephone service. Very pleasant operator, calm and efficient. Policy application accepted but the e-mail confirming acceptance acknowledged a vet certificate I was neither asked for not sent. Possibly a standard letter.

Thank you for the great review and feedback - please accept our apologies for the email regarding a vetting certificate! This was a mix up on our end, please disregard the email. Your policy is running as it should be.

horse-insurance