Read genuine reviews from www.horse-insurance.co.uk customers

If you are looking for balanced reviews from genuine horse insurance customers then you are in the right place. Here you can read genuine reviews from customers. We are extremely pleased to say that the vast majority of our customers are very happy with our insurance services, however as with any service, we do have some unhappy customers. Rest assured that we do our best to resolve such situations quickly and directly with the customer.

Please browse the reviews below which are unfiltered, genuine customer reviews via Feefo - an independent review service. If you would like to know more about our horse insurance services, please use the navigation to select and display the relevant cover.

Compiled from:

227 Customer Reviews (last 12 months)

Product Rating (last 12 months)

11 hours ago

Good communication, helpful, highly competitive

11 hours ago

Very easy to arrange cover. Great and easy things to add on to the policy to personalise it to suit your needs. Competitive price

Yesterday at 6:14 pm

I filled in the details on line, and received a screen confirmation of my policy - as with all of the other policies I have ever taken out with Horse Insurance. On checking my emails after my summer holiday, I find that HI have cancelled the policy because I did not reply to a further email asking me to (re) confirm my details. Goodbye HI..

Thank you for your feedback.

We were unable to process the policy due to the Policyholder and Payee on the policy did not match so we needed confirmation from the payee that payments could be taken from their account.

As we did not receive this the policy was cancelled.

Kind regards
Daniel Noble
Customer Contact Team Leader

Yesterday at 1:26 pm

Easy to follow instructions. Good discount on line.

Monday at 5:58 am

Excellent, easy to use and understand

Friday at 6:45 am

Very good customer service . Polite . Efficient and very friendly.

August 16 at 3:52 pm

I did it all online, it was very easy to pick the type of insurance that suited me and my horse 🐴

August 16 at 6:27 am

It was quick and efficient:
I hope it would be the same if I ever have to make a claim, only, life's experience leads me to question!

August 13 at 9:59 am

Great price and clearly worded policy, 4th horse I've insured with them although no never had to claim.