Read genuine reviews from www.horse-insurance.co.uk customers

If you are looking for balanced reviews from genuine horse insurance customers then you are in the right place. Here you can read genuine reviews from customers. We are extremely pleased to say that the vast majority of our customers are very happy with our insurance services, however as with any service, we do have some unhappy customers. Rest assured that we do our best to resolve such situations quickly and directly with the customer.

Please browse the reviews below which are unfiltered, genuine customer reviews via Feefo - an independent review service. If you would like to know more about our horse insurance services, please use the navigation to select and display the relevant cover.

Compiled from:

120 Customer Reviews (last 12 months)

Product Rating (last 12 months)

Saturday at 7:43 am

Easy to use online. I was a bit worried when they confirmed the insurance but then in a later email (which I didn't see til later Sunday) asked for the vetting certificate that I hadn't been covered for the collection of my new horse. But they confirmed the insurance the Monday morning after receiving the certificate.

Wednesday at 8:51 pm

Very good i have 3 policies.

December 10 at 4:06 am

Excellent service with very helpful staff

December 6 at 6:21 am

Helpful, fast response via email.

November 29 at 4:25 pm

Everybody was very pleasant on the phone but I kept getting letters saying my payment had been refused. The reason being my card details had been taken down wrong . It took 3 phone calls to put this issue right.

November 29 at 9:45 am

Very good

November 23 at 9:54 am

Simple and straightforward

November 22 at 4:16 pm

Easy, quick online quote and prompt set up of chosen insurance cover. Online forms are straight forward and understandable. Extremely good cover options with very reasonable payment premiums. One small thing that would improve the overall service would be set dates for payments to be taken via direct debit, it gets confusing as to when the payments will actually be taken from your account.

November 22 at 7:50 am

Buying the policy was very easy, good service,however can’t give any feed back on claiming not had that experience and hope I never have too.

November 7 at 3:35 pm

I was very pleased the way the lady on the phone delivered the insurance obviously new what she was doing and very friendly and competent