Read genuine reviews from www.horse-insurance.co.uk customers

If you are looking for balanced reviews from genuine horse insurance customers then you are in the right place. Here you can read genuine reviews from customers. We are extremely pleased to say that the vast majority of our customers are very happy with our insurance services, however as with any service, we do have some unhappy customers. Rest assured that we do our best to resolve such situations quickly and directly with the customer.

Please browse the reviews below which are unfiltered, genuine customer reviews via Feefo - an independent review service. If you would like to know more about our horse insurance services, please use the navigation to select and display the relevant cover.

Compiled from:

58 Customer Reviews (last 12 months)

Product Rating (last 12 months)

Wednesday at 6:42 am

Answered the phone promptly, dealt with my enquiry. Very pleased with the service.

Thank you for your 5 star feedback, we're pleased to see you're happy with the service received!

horse-insurance

March 18 at 11:47 am

I have insured with this company previously and sadly had to make a claim for vet expenses. I'm pleased to say they were swift to settle my vet claim, cannot fault them. Have my new horse insured with them now, and fingers crossed, won't need them this time.

Hello,

Thank you for review and feedback, we're sorry to hear you needed to make a claim but we are pleased to have been here for you when needed! horse-insurance

March 2 at 7:31 am

Good friendly and efficient service, at a reasonable price.

Hello!

Thanks for the 5 star feedback, its great to see you're happy with the service and policy :-) horse-insurance

February 29 at 8:18 am

Service is excellent From start to finish
Straightforward and easy online

Thank you!

We really appreciate you taking the time to leave this feedback!

horse-insurance

January 9 at 8:09 am

Easy to use good prices

Hello!

Thank you for your excellent review and feedback! We're glad we could help! horse-insurance

January 3 at 11:38 am

I found the whole process speedy and quick to complete

That's great to hear! Glad to welcome you aboard!

horse-insurance

December 9 at 1:18 pm

Real people to speak to,not just answering machine with musak for ages. Options to choose from and straightforward process. Claimed in past and process was simple and clear.

Good afternoon,

Thank you for your 5 star review and feedback, we really appreciate it!

horse-insurance

November 11 at 7:42 am

Very competitive prices and good customer service

Thank you for your excellent feedback, it's great to welcome you aboard!

horse-insurance

November 1 at 11:28 pm

Really disappointed, hiked up premium substantially every year and automatically renewed with no follow up contact to make me aware. Almost seems like they thought I wouldn’t notice, premium massively unreasonable and would not recommend!

We're terribly sorry to learn you feel this way.

We can't agree that we'd hope you missed your renewal invitation. We send renewal documentation at least 28 days prior to the annual review date to allow you sufficient time to review the cover on offer. With regards to the premium itself, these can go up, down or stay the same - a number of factors are taken into consideration when determining the premium. Should you wish to discuss further please email feedback@horse-insurance.co.uk.

Kind regards

horse-insurance

October 21 at 12:02 pm

Patient, thorough and informative. Really friendly and honest and able to answer any questions I had. Actually saved me lots of money and insured my 18 yr old Shetland for vet fees.

Good morning,

Thank you for your excellent review and feedback, we're really pleased to welcome you to The Insurance Emporium