Read genuine reviews from www.horse-insurance.co.uk customers

If you are looking for balanced reviews from genuine horse insurance customers then you are in the right place. Here you can read genuine reviews from customers. We are extremely pleased to say that the vast majority of our customers are very happy with our insurance services, however as with any service, we do have some unhappy customers. Rest assured that we do our best to resolve such situations quickly and directly with the customer.

Please browse the reviews below which are unfiltered, genuine customer reviews via Feefo - an independent review service. If you would like to know more about our horse insurance services, please use the navigation to select and display the relevant cover.

Compiled from:

148 Customer Reviews (last 12 months)

Product Rating (last 12 months)

Wednesday at 6:47 am

Really quick and easy service to get, receive and apply for the quote

Tuesday at 11:59 pm

The service was good. However it would have been helpful to receive a payment schedule. Lunar monthly is ok but dates of when payments will be taken is better.

June 8 at 7:47 am

Initial good start, very easy to fill out forms.
Although does say will email policy within 3 working days
Its been a week and I haven't yet received my policy

Thank you for your feedback.

We can see that your policy documents were generated shortly after you policy was set up, however, there has been a slight issue; can you please call our Customer Contact Department at your earliest convenience.

Best wishes

June 7 at 6:39 am

Excellent efficient service and staff were friendly and helpful

June 6 at 9:00 pm

Easy, quick and efficient when they needed more info.

June 6 at 9:16 am

Very competitive price and very helpful staff with good knowledge of the product.

Thank you for your feedback.

It is lovely to hear your appreciation.

Best wishes

June 2 at 5:19 pm

To be honest maybe this will sound silly, but its how I feel,

ive been with you for years, always paid on time, never had a claim, and always been able to chat with the agents to discuss options and ask questions and its been great to "connect" with them,

recently the agents seem cold and impersonal, and I don't feel valued at all as a customer, it comes across as younger staff reading from a script and having no character at all...................

still doing all my business with you ( multiple policies ) but for how long ? maybe time to try someone else

would really appreciate some feedback ...........

June 2 at 7:38 am

It's was easy and straightforward.

June 1 at 6:29 pm

Very easy to set up cover and I could choose what I wanted to be covered for and it is afordable

June 1 at 7:50 am

Still haven't received my policy documents, took the policy out on 21/05.Emailed to ask for them on 25/5