Brexit Transition & Your Insurance

Since the EU referendum, there has been a great deal of uncertainty about how leaving the EU could affect us. With even more changes coming on 1st January 2021, we wanted to reassure you, our valued customers, about your insurance with us.

If you’re an existing policyholder, don’t worry. Your cover should not be affected and will remain valid. For new customers wanting to take out a policy, our products are not affected at this time. We’ll update this page as and when we receive any further Brexit information. We will also update policyholders directly if there is any change to the level of cover we provide.

Rest assured, we remain committed to protecting your horse. If you have any further questions regarding your policy, please don’t hesitate to get in touch with our friendly Customer Services team on 03300 241 606.

Frequently Asked Questions

+ When do these changes take place?

New rules for businesses and citizens begin 1st January 2021. Please visit the UK Government website for official, up to date information on the Brexit transition.

+ I’m an existing policyholder. Does Brexit affect my cover in any way?

While no deal has been set covering the financial sector, we do not foresee Brexit affecting our policyholders’ cover. If there are any changes to your policy, we’ll make sure to notify you in advance.

+ I’m a new customer wanting to take out a new policy. Are any of your products affected?

Our products are not affected at this time. If anything changes, we will update this page and our product pages with more information.

+ Do the claims or contact processes change in any way?

There are no changes to our claims process, and you can get in touch with our team in exactly the same way as before. Please visit our contact page for more information.

Equine Insurance

For the foreseeable future, our Equine Insurance products are not affected by the Brexit transition. Existing policyholders will still receive exactly the same level of cover as before, and there are currently no plans to change our products for new customers.

If we do have to make the difficult decision to change any policies, rest assured existing policyholders will be notified. This page and our product pages will also be kept up to date with the most relevant information.

If you plan on travelling to an EU country with your horse or other equines from 1st January 2021, you will need to comply with certain guidelines. You must apply for an Intra Trade Animal Health Certificate (ITAHC) and register with the TRACES system filling out all relevant details. You must then contact the Animal and Plant Health Agency (APHA) to inform them that the ITAHC has been created and give them details of your official vet. Full guidelines can be found on the official government equine travel advice page. These guidelines may be subject to change, so we would always recommend checking this page for the official guidelines as set out by the government. links

Don’t worry, you can still get in touch with us regarding your policy in the usual ways. Here’s easy access to everything you need to know about your policy.

  • Purchase a New Policy – Looking for a new insurance policy? We can help!
  • Make a Claim – Everything you need to know about making a claim.
  • Contact Us – If you have any other questions, do not hesitate to contact us.

Helpful links

In case you have any concerns about how the Brexit transition may affect you but not directly related to your insurance, we’ve compiled some useful advice to help you navigate the exit from the EU.

Still have questions?

We hope this page has been useful in answering any queries you may have had in the transition out of the EU. If you still have any questions regarding your policy, do not hesitate to contact us.

Why Choose Us?

  • Pick and Choose policies - only pay for what you want!
  • 20% introductory discount for new policies
  • Additional 5% multi-horse discount*
*when you insure more than one horse Get A Quote

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Contact Us

If you cannot find the answer to your query in our help section, feel free to call us. All calls are charged at your standard rate.


Tel: 03300 241 580
Fax: 03300 242 971
Hours: Mon to Fri 8am-7:00pm | Sat 8:30am-5pm |
Sun - Closed | Bank Holidays - Closed |
Christmas & Boxing Day - Closed


Tel: 03300 241 603
Fax: 03300 242 971
Hours: Mon to Fri 8am-5:30pm | Sat 9am-12pm

Customer Services:

Tel: 03300 241 606
Fax: 03300 242 971
Hours: Mon to Fri 8am-7:00pm | Sat 8:30am-5pm |
Sun - Closed | Bank Holidays - Closed |
Christmas & Boxing Day - Closed

By Post:
Thorpe Underwood Estate
YO26 9SS
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